What should I do if I’ve already installed something which has developed a fault?

If the item is installed, please check first whether the manufacturer has provided a helpline, repair service or warranty. If you require assistance with locating the manufacturer, or your product was not supplied with such a warranty or service, please visit a store or contact us.

If your item develops a fault within 30 days from the date of purchase, then you will be able to reject the goods and receive a full refund or a replacement. After 30 days, we may offer a repair or replacement of the item, or offer a price reduction or refund.