RETURNS AND REFUNDS
Find out about our returns policy, manufacturer's warranties and how long your refund will take.
- I've not received my refund yet, how long does this take?
- What happens if my items delivered or collected from store are damaged or incorrect?
- Which items are excluded from the 30-day ‘unwanted’ returns policy?
- What should I do if I’ve already installed something which has developed a fault?
- My product is faulty but is still guaranteed by the manufacturer, what do I do?
- What do I do if an item develops a fault after 30 days?